Being wrongly accused of shoplifting is a nightmare scenario. One moment you’re shopping, minding your own business, and the next, a store security guard is stopping you, treating you like a criminal.
It’s not just frustrating—it’s humiliating and even traumatic. The situation becomes even more serious if security is aggressive and you have bruises.
But don’t panic because an expert personal injury attorney queens can help. Knowing your rights and the proper steps can help you clear your name and possibly hold the store accountable for mistreatment.
Here’s what you should do if you find yourself in this situation.
Article Contents
1. Stay Calm and Composed
Feeling angry, scared, or even humiliated when falsely accused is natural, but losing your temper won’t help. Yelling or arguing aggressively can make the situation worse and might be used against you.
Instead, take deep breaths and try to remain as composed as possible. Respond calmly and confidently, but don’t feel pressured into saying anything that could be misinterpreted.
2. Don’t Run or Resist Arrest
Trying to run away can make you look guilty even if you know you did nothing wrong. If security or store employees detain you, do not physically resist.
However, make it clear that you do not consent to being held against your will unless law enforcement is involved.
3. Ask Why You’re Being Stopped
You have the right to know why you’re being detained. Ask the security personnel for specific details, such as what item they believe you took and any evidence they have.
Security cameras should be available to verify their claims. If they cannot show proof, politely insist there is a misunderstanding.
4. Do Not Admit to Anything You Didn’t Do
Some security personnel may try to pressure you into admitting guilt, even if you are innocent. They may say things like, “If you just confess, we’ll let you go.” Do not fall for this trick.
Stick to the truth and do not sign any statements admitting to a crime you didn’t commit.
5. Request to See the Evidence
If you are accused of shoplifting, ask to see any surveillance footage or proof they have.
A mistaken identity or an error in their system could be the cause of the accusation. If they refuse to show you any evidence, that’s a red flag.
6. Know Your Rights—They Can’t Hold You Forever
Security guards are not police officers and do not have unlimited authority. They cannot forcefully detain you for an extended period.
If they insist on keeping you there, you can calmly ask, “Am I free to go?” If they refuse, let them know you wish to wait for the police so the matter can be properly handled.
7. Document Everything
If the encounter escalates—especially if you were physically harmed—document everything.
Write down names, badge numbers, time, location, and any witnesses who saw what happened. Take photos of your bruises and any other injuries immediately if you can.
8. Call the Police If Necessary
If security is being aggressive, refusing to let you leave, or physically harming you, call the police.
Law enforcement officers are trained to handle these situations properly and will provide an official record of what happened.
9. Gather Witnesses
Ask for their contact information if people were around when the incident happened. Witness testimonies can be powerful in proving your innocence.
10. File a Complaint Against the Store and Security Personnel
You can file a complaint if security used excessive force or falsely accused you without evidence.
You can report them to store management, corporate offices, or even law enforcement. If you suffered physical harm, consider filing an assault complaint.
11. Request a Copy of Surveillance Footage
Most stores have security cameras, and you can request a copy of the footage for your defense. If they refuse, a lawyer can help you obtain it legally.
12. Seek Medical Attention if You Were Injured
If security used excessive force and left you with bruises or other injuries, seek medical attention immediately. Having a medical report will support your case if you decide to take legal action.
13. Consult a Lawyer
If the store insists on pressing charges or you suffered injuries and want to pursue legal action, it’s wise to consult personal injury attorney queens. A legal professional can help protect your rights and ensure you are not wrongfully convicted.
Conclusion
Being falsely accused of shoplifting is stressful and humiliating, but you don’t have to accept it quietly.
By staying calm, asserting your rights, and gathering evidence, you can fight back against wrongful accusations.
If things escalate and you suffer injuries or unfair legal trouble, don’t hesitate to seek legal help.
A lawyer can guide you through the process and help you get justice. Stay informed, stay confident, and know you have rights that deserve protection.
