Amazon’s Enhanced TV Delivery Voids Return Policy?

Amazon’s Enhanced TV Delivery Voids Return Policy?

When you buy a TV from Amazon, you get free “enhanced delivery” and a 30 day return policy. Here is Amazon’s description of enhanced delivery:

We offer FREE Enhanced Delivery through one of our specialty shippers when you purchase most HDTVs 48 inches or larger from A representative of a common carrier will deliver your TV to any room suitable for testing, unpack it, ensure that it is working properly to guarantee no damage occurred during transportation, and dispose of all packaging material.

That sounds great, but note the part in bold. Here is the first paragraph of their TV return policy:

Your TV is not eligible for return and refund after the 30-day return period has expired. The TV must be in new condition, with the original packaging and accessories.

Fantastic. The two are mutually exclusive! I’m sure you can get the delivery people to leave the packaging behind, but it’s funny that they will void the return policy by default.

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